Smart Choice Infusion and IV Therapy

Smart Choice Infusion and IV Therapy is a Burbank infusion center providing IV therapy in a private, supportive setting. The center serves patients managing autoimmune disorders and other complex chronic conditions, with a focus on personalized care and communication throughout the infusion process.

Patient experience is a central part of the facility’s approach. Patients receive treatment in private rooms rather than a shared infusion area, with comfortable chairs, complimentary snacks and beverages, and access to television and Wi-Fi. Contactless check-in and direct room access are also described on the center’s website.

Care and coordination

The center states that its fully licensed infusion nurses administer a broad range of infusion therapies and remain with patients during treatment. Staff explain what to expect, help patients feel comfortable, and follow local, state, and federal safety protocols. Administrative staff assist with insurance verification, prior authorizations, scheduling, and billing coordination.

For referred patients, Smart Choice Infusion outlines a process that includes intake referral, benefits and eligibility verification, insurance authorization, exploration of available financial assistance, communication about next steps, and appointment scheduling. The center also communicates with referring clinicians and providers regarding treatment appointments.

Insurance and scheduling

The website lists participation with Medicare and several insurance plans, including Anthem Blue Cross, Blue Shield of California, Cigna, Aetna, Health Net, UnitedHealthcare, LA Care, Optum, Tricare, and others. Coverage and authorization requirements may vary by patient and treatment.

Online appointment requests are available through the center’s website. Patients can also contact the Burbank center for more information about IV therapy, scheduling, and insurance coordination.