FAQ Question 1
What services does Pause West Hollywood offer?
FAQ Answer 1
The verified services are massage, IV therapy, and NAD+ therapy.
FAQ Question 2
What is the Aescape massage experience?
FAQ Answer 2
Aescape is an interactive massage experience that allows guests to adjust positioning, pressure, intensity, target muscle areas, music, and lighting through a console.
FAQ Question 3
Can guests control the massage during the session?
FAQ Answer 3
Yes. The Aescape console allows guests to adjust pressure, intensity, target areas, music, ambience, and on-screen visualizations during the experience.
FAQ Question 4
What IV therapy options are described by Pause?
FAQ Answer 4
Pause describes IV formulas focused on hydration, energy, focus, recovery, sleep support, immune support, and beauty-related wellness goals.
FAQ Question 5
What is NAD+ therapy intended to support?
FAQ Answer 5
Pause presents NAD+ therapy as a wellness service focused on cellular energy, recovery, cognitive performance, and long-term vitality. The website notes that research is ongoing.
FAQ Question 6
Who oversees IV drips at Pause?
FAQ Answer 6
Pause states that its medical director and a nurse practitioner oversee each IV drip administered to patients.
FAQ Question 7
How can an appointment be booked?
FAQ Answer 7
Appointments can be booked online through Pause West Hollywood’s Zenoti booking page. Pause also accepts bookings through its app or by contacting a studio.
FAQ Question 8
Are walk-ins accepted?
FAQ Answer 8
Yes. Walk-ins are welcome, although Pause recommends scheduling in advance because of high demand.
FAQ Answer 9
Pause recommends arriving about 10 minutes before the appointment to sign in and prepare.
FAQ Question 9
How early should guests arrive?
FAQ Question 10
What is the cancellation policy?
FAQ Answer 10
Cancellations made less than six hours before the scheduled start time are subject to a $30 late-cancel fee. Guests should contact the studio as soon as possible to cancel or reschedule.
FAQ Question 11
What happens if a guest arrives late or misses an appointment?
FAQ Answer 11
Guests arriving more than 15 minutes late forfeit the appointment. Medical-service late arrivals are subject to a $30 late-cancel fee, and no-shows may be charged the full retail value of a single service session.
FAQ Question 12
Are services available to minors?
FAQ Answer 12
Non-medical services may be available to minors ages 16 to 17, subject to applicable law, written consent from a parent or legal guardian, and additional restrictions. The policy excludes medical services.
FAQ Answer 13
The listed membership price points are $159, $259, $369, and $479. Current offerings and details should be confirmed through the West Hollywood booking page.
FAQ Question 13
What membership prices are listed for West Hollywood?
FAQ Question 14
Are Pause memberships location-specific?
FAQ Answer 14
Yes. Memberships are generally purchased and redeemed at the location where they were purchased unless the location’s website states otherwise.
FAQ Question 15
What can membership credits be used for?
FAQ Answer 15
Credits can be used toward eligible Pause services. Eligibility may vary by location, and the studio recommends checking with the local team for details.
FAQ Question 16
Can membership credits be used for NAD+ therapy?
FAQ Answer 16
Credits cannot be used for Niagen NR, NAD+, or medical add-on services. Members may use their applicable à la carte discount toward those services.
FAQ Question 17
Are gift cards available for West Hollywood?
FAQ Answer 17
Yes. Pause provides gift cards for the West Hollywood location. Gift cards are generally exclusive to the location where they were purchased.
FAQ Question 18
Does Pause accept FSA or HSA payments?
FAQ Answer 18
Yes. Pause states that it accepts FSA/HSA payments.
FAQ Question 19
Are individual service prices published?
FAQ Answer 19
Individual service prices were not listed in the available verified information. Guests should review the current booking page for up-to-date service pricing.
FAQ Question 20
What should guests know before booking a medical service?
FAQ Answer 20
Pause states that its medical-service information is not medical advice and recommends consulting a healthcare professional about potential interactions or complications before using a product or service.