FAQ Question 1
What services does AcuSpa offer?
FAQ Answer 1
The verified services listed for AcuSpa are massage and medical weight loss.
FAQ Question 2
Are consultations available?
FAQ Answer 2
Yes. AcuSpa offers free consultations to help determine a wellness approach for a client"s goals.
FAQ Question 3
What are the consultations intended to help with?
FAQ Answer 3
The consultations are intended to help determine which wellness approach may be appropriate for a client"s goals.
FAQ Question 4
Does AcuSpa offer medical weight loss?
FAQ Answer 4
Yes. Medical weight loss is one of AcuSpa"s verified services.
FAQ Question 5
Does the center mention GLP-1 or peptide programs?
FAQ Answer 5
Yes. The website mentions GLP-1 and peptide programs in partnership with a medical team.
FAQ Question 6
Is massage available?
FAQ Answer 6
Yes. Massage is one of AcuSpa"s verified services.
FAQ Question 7
How can a first-time client book?
FAQ Answer 7
First-time clients can use the online booking page or call or text (626) 578-9119 to discuss services and scheduling.
FAQ Question 8
What information is collected for a first appointment profile?
FAQ Answer 8
AcuSpa says the profile includes the client"s first and last name, phone number, credit card information, and billing address.
FAQ Answer 9
A valid credit card is required to hold the appointment. The website says it is not charged when used to secure the reservation, unless an applicable policy fee later applies.
FAQ Question 9
Why is a credit card required when booking?
FAQ Question 10
Are same-day appointments available?
FAQ Answer 10
Same-day appointments are sometimes available. Clients should call or text to check for openings or last-minute cancellations.
FAQ Question 11
How much notice is required to avoid a cancellation fee?
FAQ Answer 11
At least 24 hours" notice is required to avoid the cancellation fee.
FAQ Question 12
What happens if an appointment is canceled late or missed?
FAQ Answer 12
Cancellations or rescheduling made less than 24 hours before the appointment, arrivals more than 20 minutes late, and no-shows incur a fee equal to 100% of the reserved service.
FAQ Answer 13
For package sessions, the appointment is counted as used when the late-cancellation policy applies.
FAQ Question 13
How are package sessions handled after a late cancellation?
FAQ Question 14
How can an appointment be canceled or rescheduled?
FAQ Answer 14
AcuSpa directs clients to cancel or reschedule by direct message to @acuspa.pasadena on Instagram.
FAQ Question 15
What payment methods does AcuSpa accept?
FAQ Answer 15
The center accepts cash, debit cards, Zelle, Venmo, and Apple Pay. A credit card is still required to hold appointments.
FAQ Question 16
Does AcuSpa bill insurance directly?
FAQ Answer 16
No. The website states that AcuSpa does not bill insurance directly.
FAQ Question 17
Are AcuSpa services HSA-eligible?
FAQ Answer 17
The website states that its services are HSA-eligible. An invoice can be provided upon request for submission to an insurance company.
FAQ Question 18
Is parking available?
FAQ Answer 18
Yes. Free parking is available in the back parking lot and on side streets.
FAQ Question 19
Does AcuSpa offer memberships?
FAQ Answer 19
Membership information is not specified on the available business materials.
FAQ Question 20
What are the service prices?
FAQ Answer 20
Specific service pricing is not listed in the available business materials.